Terms & Conditions
Terms and Conditions
Effective Date: January 27, 2025
Welcome to Uplifted Mind Therapy, accessible via orobertson.com. These Terms and Conditions govern your use of our website, services, and products. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
1. General Information
• Business Name: Uplifted Mind Therapy
• Website: orobertson.com
• Contact Email: oriana@orobertson.com
• Business Address: 126 Meetinghouse Rd, Wells, ME 04090
2. Services and Products
Uplifted Mind Therapy offers hypnotherapy sessions and hypnosis products for:
1. Fertility Support
2. Postpartum Recovery
3. Working Moms
4. Holistic Wellness Enthusiasts
5. Military Spouses and Mothers
6. First-Time Mothers
7. Emotional Resilience
Our services are intended for informational, educational, and therapeutic purposes but are not a substitute for medical, psychological, or professional advice.
3. Eligibility
To use our services, you must:
• Be at least 18 years of age or have parental/guardian consent.
• Provide accurate and complete information during bookings or purchases.
• Agree to comply with these Terms and all applicable laws.
4. Booking and Payment
4.1 Booking Hypnotherapy Sessions:
• Appointments can be booked through our website or email communication.
• Sessions are subject to availability and confirmation.
4.2 Payment Terms:
• All prices are listed in USD and include applicable taxes unless stated otherwise.
• Payment is required at the time of booking for hypnotherapy sessions or upon checkout for products.
• We accept payments via secure third-party payment processors.
4.3 Cancellation and Refund Policy:
• Hypnotherapy Sessions:
• Cancellations must be made at least 24 hours before the session for a full refund.
• Late cancellations or no-shows will not be refunded.
• Digital Products:
• Due to the nature of digital products, no refunds will be provided after purchase.
• If you encounter technical issues, please contact us for support.
5. Disclaimer
5.1 No Medical Advice:
• Uplifted Mind Therapy services are not intended to diagnose, treat, or cure medical or mental health conditions.
• Always consult your healthcare provider before starting hypnotherapy or using our products, especially if you have a pre-existing condition.
5.2 Results May Vary:
• Individual results depend on various factors and are not guaranteed.
6. Intellectual Property
All content on orobertson.com, including text, graphics, logos, images, videos, and downloadable materials, is the property of Uplifted Mind Therapy or its licensors and is protected by intellectual property laws.
• You may not copy, distribute, modify, or reproduce any content without prior written consent.
• Unauthorized use of our materials may result in legal action.
7. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data. Please review it here.
8. Limitation of Liability
To the fullest extent permitted by law:
• Uplifted Mind Therapy is not liable for any indirect, incidental, or consequential damages arising from your use of our services or products.
• We are not responsible for technical issues, delays, or interruptions on our website or in our services.
9. Third-Party Links
Our website may contain links to third-party websites for your convenience. Uplifted Mind Therapy does not endorse or assume responsibility for the content or practices of these websites. Please review their terms and policies before engaging with them.
10. User Conduct
By using our website, you agree not to:
• Use our services for any unlawful purpose.
• Interfere with the operation or security of our website.
• Attempt to access unauthorized areas or data.
11. Termination
We reserve the right to terminate or suspend your access to our website or services if you violate these Terms or engage in harmful conduct.
12. Governing Law
These Terms and Conditions are governed by the laws of the State of Maine, United States, without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the courts of Maine.
13. Changes to These Terms
We may update these Terms and Conditions at any time to reflect changes in our business or legal requirements. Updated Terms will be posted on this page with a revised “Effective Date.”
14. Contact Information
If you have any questions or concerns about these Terms, please contact us:
• Email: oriana@orobertson.com
• Address: 126 Meetinghouse Rd, Wells, ME 04090
Thank you for choosing Uplifted Mind Therapy. We are committed to providing you with a supportive and professional experience.
Refunds and Returns Policy
Effective Date: January 27, 2025
At Uplifted Mind Therapy, accessible at orobertson.com, we strive to ensure your satisfaction with our hypnotherapy sessions and hypnosis products. This Refunds and Returns Policy outlines the process, conditions, and timeframes for requesting returns or refunds. By purchasing from our website, you agree to the terms outlined below.
1. Refunds for Hypnotherapy Sessions
1.1 Cancellation Policy
• 24-Hour Notice Required: You may cancel your hypnotherapy session and receive a full refund if you notify us at least 24 hours before the scheduled appointment.
• Late Cancellations: Cancellations made within 24 hours of the scheduled session will not be eligible for a refund.
1.2 No-Shows
• If you fail to attend your session without prior notice, the session fee will not be refunded.
1.3 Rescheduling Policy
• Sessions may be rescheduled at no additional cost if you provide notice at least 24 hours in advance.
2. Refunds and Returns for Digital Products
2.1 Non-Refundable Products
• All sales of digital hypnosis products (e.g., downloadable audio files or guides) are final and non-refundable once the product has been downloaded or accessed.
2.2 Technical Issues
• If you experience technical difficulties accessing or downloading a product, please contact us at oriana@orobertson.com within 7 days of purchase. We will work with you to resolve the issue, including providing a replacement download if necessary.
3. Refunds and Returns for Physical Products
At this time, Uplifted Mind Therapy does not offer physical products. This section will be updated if physical products are introduced in the future.
4. How to Initiate a Refund or Return
To request a refund or resolve an issue, please follow these steps:
1. Contact Customer Support: Email us at oriana@orobertson.com with your name, order number, and a brief description of your request (e.g., cancellation, technical issue).
2. Supporting Documentation: For digital products, include proof of purchase and any relevant screenshots of technical errors.
3. Response Time: Our team will respond to your request within 2 business days with further instructions.
5. Refund Processing
• Refunds for eligible cancellations will be issued to the original payment method within 5–7 business days of approval.
• Refunds may take additional time to reflect in your account depending on your financial institution.
6. Fees and Costs
• No additional fees will be charged for eligible refunds.
• Customers are responsible for ensuring cancellation requests are made within the specified timeframes.
7. Exceptions
We may issue refunds on a case-by-case basis for exceptional circumstances, such as:
• Incorrect charges or duplicate payments.
• Failure to deliver the service or product due to an error on our part.
8. Contact Information
For all refund and return inquiries, please contact us:
• Email: oriana@orobertson.com
• Business Address: 126 Meetinghouse Rd, Wells, ME 04090
We are committed to providing a fair and user-friendly experience. If you have any questions or concerns, please do not hesitate to reach out.
Thank you for choosing Uplifted Mind Therapy. Your satisfaction and trust are our top priorities.