PRIOR TO CONTACTING US PLEASE SEE THE FAQ SECTION BELOW. WE WORK WITH CUSTOMERS DAILY AND MAY NOT BE ABLE TO GET BACK TO YOU AS SOON AS WE WOULD LIKE OTHERWISE.
All of our privacy screens are laser-cut from 1/16” thick galvanized steel sheets and are double-layered with a powder coating. They are solid, yet lightweight and are protected by this reliable powder coating (with an additional layer of primer beneath it), ensuring that they will stand the test of time. This is currently one of the best available options on the market for protecting metal products from any weather conditions. This price would include the privacy screen at the size you requested, coated in a powder coating, and pre-cut holes found around the perimeter for the purpose of installation. On average, each screen weighs between 5kg – 12 kg (11lbs – 26lbs). All of our products are proudly made in Canada from scratch, using materials produced in US or Canada.
FREQUENTLY ASKED QUESTIONS:
Do you do Custom-Sized Orders?
Absolutely! Feel free to send us a message with your measurements, design, color, and ZIP code. We will be able to calculate the total cost of your product and the shipping cost. Keep in mind that larger screens will have disproportionately high shipping costs. If you are looking to get a particularly large screen we heavily recommend you consider purchasing multiple smaller pieces that can be assembled with the folded edges we provide.
Where can I find your 36”W x 60”H? Can you ship large orders?
Our 36”W x 60”H screen is $285 US per piece. However, for this size, as well as every other size this large you can expect to have very high shipping costs which we prefer to calculate manually by having our customer contact us with their ZIP codes. The cost of shipping a single piece at this size varies from $120 USD (New York) to $200 USD (California). If possible we heavily recommend you consider purchasing multiple smaller pieces that can be assembled with the folded edges we provide.
Do you do Custom Designs?
Absolutely! We have a talented team of designers that work around the clock to bring your ideas to life. We can convert any of our designs found on our website into any product, or work with any reference material you send us for the purpose of your project. Best of all, we would do this free of charge! We do however ask that a customer pays a 50% deposit fee of the manufacturing cost prior to beginning any design work. If you do have a custom design please also include the intended measurements, color, and ZIP code in your message to us.
How long does an order take to manufacture and arrive at my front door?
Once the details of your custom order have been discussed and the total cost of the custom order is paid, the screens will enter a 3 – 4 weeks manufacturing period and then will be shipped for a 1 week shipping period. If you are purchasing a standard size straight off of the store page then your screen(s) enter the 3 – 4 weeks manufacturing period immediately. You will receive a tracking code by email when your order is dispatched.
How would I install a Privacy Screen?
Each screen comes standard with mounting holes around the perimeter. The number of holes is determined by the length of screen that is purchased. This means that they can be screwed into nearly any surface. Alternatively, the screens can and often are framed in wood if you are looking for a stationary and sturdy privacy screen. If you are looking for Freestanding Privacy Screens that can be moved are re-positioned at any time please visit our other store page:
https://www.etsy.com/ca/shop/DesignArtCaprice?ref=shop_sugg§ion_id=26080238
Do you provide installation hardware with your privacy screens?
Unfortunately we do not. The needs of every single project vary greatly and it would be impossible to have a single set of installation hardware (screws, nails, ect) that suits every single project. For this reason we do not supply installation hardware.
I have additional changes that I need made to the privacy screen, how can you help?
As all of our products are made from scratch, we are very flexible in this regard. If you need anything please let us know but try and be as clear or concise as possible. If you need the help of sketches or images to convey the specifications of your projects feel free to sent them to us.
Return Policy and Shipping:
Please report any damage to item(s) shipped within 3 days of receipt.
We provide refunds but ask that the buyer contacts us within 7 days of delivery, require that the buyer pays return shipping, and charge a 20% re-stock fee.
Sorry, we do not accept returns for custom orders. The customer is responsible for any brokerage fees incurred when items cross hotsell the Canada to US border.
All rights reserved by © Design Studio Art Caprice 2022
Product code: Metal Privacy Screen | Fence | Decorative Panel | Wall Art hotsell | Outdoor or Indoor (15)